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Separating interests from positions


mediation advantages It is important to separate interests from positions. This means that the goal of the mediation must be to solve your problem, not simply 'to win'. For example: You are involved in a dispute with a neighbor over a tree which is is depositing leaves on your property and damaging your garden. A position might be that the neighbor must cut the tree down. An interest could be that your neighbor keeps the tree trimmed and periodically collects the leaves which have fallen on your property. Focusing on the interest of preventing damage to your plants has allowed for a creative solution and a compromise becomes more likely. Listen carefully to the other participant to find out what they really need, not just what they are demanding. << Previous article

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This is a 100% online mediation training course. Students typically complete the program after four hours of study and course engagement. Successful completion of the online mediation class results in a certificate. Learning valuable negotiation skills at your own pace is fun and will help you develop a variety of communication skills for your career and personal life.

negotiation skills programme Elements of this course have been adopted for use on the Business and Negotiation Skills Programme and Teacher Training Programme at Extension Language Programmes, the University of St. Andrews, Scotland.

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